Frequently Asked Questions

Which venues are open?
The Hunterian Museum, Hunterian Art Gallery, Mackintosh House and Hunterian Zoology Museum are open. 

Where is the Hunterian Museum?
The Hunterian Museum is in the main building of the University of Glasgow campus, on University Avenue. See our map and transport information.

Where are the Hunterian Art Gallery and Mackintosh House?
The Hunterian Art Gallery is on Hillhead Street next to the University of Glasgow Library. The Mackintosh House is located within the Hunterian Art Gallery. See our map and transport information.

Where is the Hunterian Zoology Museum?
The Hunterian Zoology Museum is in the Graham Kerr building on the main University of Glasgow campus. See our map and transport information.

What are your opening hours?
The Hunterian Museum, Hunterian Art Gallery and the Mackintosh House are open from 10am–5pm Tue–Sun (closed Mon). The Hunterian Zoology Museum is open 9am–5pm Mon–Fri (closed Sat and Sun). See our up to date opening hours.

Is admission free?
Admission to the Hunterian Museum, Hunterian Art Gallery and Hunterian Zoology Museum is free. There is an admission charge fro some exhibitions. There is an admission charge for the Mackintosh House (£8/£6 concession). Tickets are available from reception in the Hunterian Art Gallery on the day of your visit and are issued on a first come, first served basis. 

Can I book a group visit?
Our venues are open to all visitors during normal opening hours. While we don’t take group bookings, we would suggest that large groups contact us in advance of their planned visit so we can advise if there are other activities scheduled at that time which may affect your visit. (0141 330 4221).

Is there a cloakroom?
There are no formal cloakroom facilities available in Hunterian venues. Please avoid bringing bulky coats or bags when you visit.

Is there a shop or café?
The University Gift Shop is located below the museum. The shop stock a range of books, gifts and accessories, related to The Hunterian collections and the University. The University has a number of café facilities on campus which can be used by our visitors. Byres Road and Ashton Lane are 5 minutes walk away and offer a range of cafes and restaurants.

Are buggies allowed?
Yes, we welcome visitors with young children and buggies but would encourage visitors with young children in buggies to be vigilant for others’ safety in our spaces.

Do you have wheelchair access?
Currently, wheelchair users, or people with mobility impairments, can access all areas of the Hunterian Museum by lift. The Hunterian Museum has accessible toilets. In the Hunterian Art Gallery, access is by ramp to ground floor and then by lift to the basement and first floor Gallery 2.

I’m a visitor with access needs, am I able to book out wheelchairs for my visit?
Yes, we are able to lend wheelchairs. These need to be pre-booked, please email Hunterian-Reception@glasgow.ac.uk or telephone 0141 330 4221.

Do you have a policy to deal with a situation should an individual with ASD become distressed?
Our Front of House team are autism aware and understand that meltdowns are sometimes unavoidable and distressing for the child and their family. The Museum does not currently have a designated quiet space for moments of distress, however the Front of House team will be happy to assist in any way that they can.

Do you have a quieter entrance to the Hunterian Museum?
There are two entrances to the Museum:

  • Via lift. Located opposite the University of Glasgow Shop in the University’s Main Building on University Avenue, the lift takes you directly into the Museum. (Select Level 4).
  • Via stairs from the ground floor, through the cloisters and up another set of stairs. The Museum entrance is on the right as you reach the top of the stairs.

Both entrances are usually quiet, however the entrance via stairs can be busier due to lectures and other events taking place in the building. Lectures usually change over on the hour, so that can be a busy time.

Exam periods (early December, April and May) can be particularly busy on the stairs early in the morning and at lunch time.

Can I take photographs or video?
Visitors are welcome to take photographs and video in the Hunteria Museum for personal, non-commercial use. We hope you will share them on your social networks! #hunterian. We do not allow the use of tripods, monopods, selfie-sticks or flash lighting. Professional photographers and film crews should contact Harriet Gaston about permission to photograph and film in Hunterian venues.

Do you have family friendly toilet facilities which will enable me to accompany my child to the toilet?
All toilets for the Hunterian Museum are located on Level 2. The lift used to enter the museum is the most direct way to these toilets. There is an accessible toilet available which can be used for taking your child to the toilet. 

Can I hire a Hunterian venue?
The Hunterian Museum and Hunterian Art Gallery are all available for hire for various functions and events. For further details contact University of Glasgow Conference and Events.

Are dogs allowed?
We welcome assistance dogs.

Do you have somewhere that we could eat our own food?
The Hunterian does not have a room that is suitable for eating in. Outside the Hunterian Museum is the Main Building Quad which has benches, this would be suitable on sunny days for bringing your own food.

How do I contact The Hunterian, or members of Hunterian staff?
You can find contact details on our Contact Us page.

Internships, Placements and Jobs at The Hunterian
Internships and placements working with The Hunterian collections are currently open to University of Glasgow students. Any jobs at The Hunterian are advertised on the University’s website.

Where are the rest of Hunter’s collections?
Hunter's illuminated manuscript collection is in Special Collections in the University Library, along with his collection of printed books.

Feedback
Please help us to improve how we operate by giving us feedback. The Hunterian is currently working on making its venues more accessible for visitors with additional support needs. If we have done anything wrong or you have any recommendations on how we can improve our facilities and resources for future visits, please speak to our Front of House team or email Hunterian-reception@glasgow.ac.uk to pass these comments on.